Seller Terms & Conditions

Last Updated: 24 August 2026

These Seller Terms & Conditions (“Seller Terms”) apply to all sellers who register, list products, or sell products through the Damyaan marketplace.

By registering as a seller or using Damyaan's seller services, you agree to these Seller Terms.

1. Seller Eligibility

Sellers must provide accurate and complete information requested by Damyaan, including where applicable:

  • Legal name/business name
  • Contact details
  • Business address
  • Bank details
  • PAN
  • GST details, where applicable
  • KYC documents
  • Product information
  • Other documents reasonably requested by Damyaan

Damyaan may verify seller information before or after onboarding.

2. Seller Account

Sellers are responsible for:

  • Maintaining account security.
  • Keeping information accurate.
  • Protecting login credentials.
  • All activities performed through their seller account.

A seller must not transfer or sell their seller account without authorization from Damyaan.

3. Product Listings

Sellers must provide accurate information about every product, including:

  • Product name
  • Description
  • Images
  • Specifications
  • Price
  • Stock availability
  • Brand/manufacturer information where applicable
  • Warranty information where applicable
  • Applicable legal information

Misleading or false product information is prohibited.

4. Product Authenticity

Sellers must not list or sell counterfeit, fake, stolen, illegal, prohibited, unsafe, or unauthorized products.

Where applicable, sellers must be able to provide documents proving product authenticity or lawful sourcing.

Damyaan may request supporting documents at any time.

5. Prohibited Products

Sellers must not list products prohibited by:

  • Applicable Indian law
  • Government authorities
  • Payment providers
  • Logistics partners
  • Damyaan policies

Damyaan may remove prohibited listings and take appropriate action against sellers.

6. Pricing

Sellers are responsible for maintaining accurate product prices.

Prices must not be misleading or deceptive.

Damyaan may take action against listings containing obvious pricing errors or misleading pricing practices.

7. Inventory

Sellers must maintain accurate inventory information.

Sellers should not accept orders for products that they do not reasonably expect to fulfil.

Repeated stock-related cancellations may result in seller restrictions.

8. Order Fulfilment

Sellers must process and dispatch orders within the applicable fulfilment timeframe communicated by Damyaan.

Sellers must:

  • Pack products appropriately.
  • Ship the correct product.
  • Include required accessories.
  • Provide applicable invoice/documentation.
  • Use approved logistics processes where required.

9. Packaging

Products must be securely packaged to reduce the risk of damage during transportation.

Sellers may be responsible for losses caused by inadequate packaging where applicable.

10. Returns & Refunds

Sellers must comply with Damyaan's applicable Return & Refund Policy.

Sellers may be required to accept eligible returns, replacements, or refunds according to the applicable product policy and law.

11. Defective or Incorrect Products

If a seller sends:

  • Wrong product
  • Damaged product
  • Defective product
  • Incomplete product
  • Product materially different from the listing

the seller may be responsible for the applicable resolution, subject to Damyaan's policies and applicable law.

12. Customer Information

Sellers may receive limited customer information necessary to fulfil orders and provide related services.

Sellers must:

  • Use customer information only for legitimate order-related purposes.
  • Keep customer information confidential.
  • Not sell customer information.
  • Not use customer information for unauthorized marketing.
  • Not retain information longer than reasonably necessary or legally required.

13. Seller Fees and Payments

Applicable seller fees, commissions, payment processing fees, shipping charges, penalties, or other charges will be communicated through the seller agreement, seller dashboard, or applicable commercial terms.

Damyaan may deduct applicable amounts from seller settlements where permitted.

Seller settlement timelines may vary depending on order status, returns, refunds, chargebacks, disputes, and other applicable adjustments.

14. Taxes and Legal Compliance

Sellers are responsible for complying with applicable taxation and legal requirements relating to their business and products.

Where applicable, sellers must provide valid invoices and tax information.

15. Seller Performance

Damyaan may monitor seller performance based on factors such as:

  • Order fulfilment
  • Cancellation rate
  • Return rate
  • Customer complaints
  • Product quality
  • Dispatch performance
  • Policy compliance
  • Seller ratings

Poor or fraudulent performance may result in warnings, listing restrictions, temporary suspension, or termination.

16. Intellectual Property

Sellers must have the necessary rights to use product images, descriptions, trademarks, logos, and other content uploaded to Damyaan.

Sellers must not upload content that infringes third-party intellectual property rights.

17. Seller Indemnity

To the extent permitted by applicable law, sellers may be responsible for claims, losses, penalties, damages, or expenses arising from:

  • Illegal products
  • Counterfeit products
  • Seller misconduct
  • False product information
  • Intellectual property infringement
  • Violation of applicable law
  • Breach of these Seller Terms

18. Suspension and Termination

Damyaan may suspend, restrict, delist, or terminate a seller account where reasonably necessary, including for:

  • Fraud
  • Counterfeit products
  • Repeated policy violations
  • Poor fulfilment
  • Customer abuse
  • False information
  • Legal violations
  • Security concerns
  • Other serious misconduct

19. Changes to Seller Terms

Damyaan may update these Seller Terms from time to time.

Updated terms may be communicated through the seller dashboard, website, email, or other appropriate means.

20. Governing Law

These Seller Terms shall be governed by the laws of India.

Disputes shall be subject to the jurisdiction of courts having appropriate jurisdiction, subject to applicable law.